Customer Service Representative - State Farm Agent Team Member
Miami - FL
Customer Service Representative - State Farm Agent Team Member
Full Time • Miami - FL
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate. My passion for insurance began after being involved in a car accident, which inspired me to learn everything I could about helping others protect what matters most.
Giving back to our community is at the heart of what we do. I serve as Chair of the MDGLCC Women's Empowerment Committee, am an active member of the Miami-Dade LGBT Chamber of Commerce, and our agency is proud to be an NGLCC LGBTBE Certified Business. We believe in supporting and strengthening the communities we serve.
Our agency offers health, dental, and vision insurance, a 401(k), licensing costs paid up front, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team's success from day one.
Our culture is fast-paced, collaborative, and focused on delivering exceptional service. I'm looking for someone who is reliable, motivated, thrives in a busy environment, and enjoys helping others. Insurance experience is not required - we're happy to train the right person with the drive to learn and grow.
I opened my agency in 2019 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate. My passion for insurance began after being involved in a car accident, which inspired me to learn everything I could about helping others protect what matters most.
Giving back to our community is at the heart of what we do. I serve as Chair of the MDGLCC Women's Empowerment Committee, am an active member of the Miami-Dade LGBT Chamber of Commerce, and our agency is proud to be an NGLCC LGBTBE Certified Business. We believe in supporting and strengthening the communities we serve.
Our agency offers health, dental, and vision insurance, a 401(k), licensing costs paid up front, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team's success from day one.
Our culture is fast-paced, collaborative, and focused on delivering exceptional service. I'm looking for someone who is reliable, motivated, thrives in a busy environment, and enjoys helping others. Insurance experience is not required - we're happy to train the right person with the drive to learn and grow.
ROLE DESCRIPTION:
As a Customer Service Representative with Lexi Goza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Lexi Goza - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- We currently have 3 team members at our agency.
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none